Telemarketing and Selling over Phone Call

An interactive training program for an effective telemarketing drive

Why take this unique training program?

 

Selling over phone, no matter how you look at it, still remains a powerful penetration tool for the marketers. This method has been generating astonishingly consistent revenues from decades; and hopefully so it will continue in the future. Tele-marketers and phone agents have incredible importance in any sales-cycle of a product or service. In today high voltage competition, it's now time to take stock of your existing practices and refreshing the same in terms of the renewing challenges.

 

 

Who is this training for?

 

This training will boost up the potential and performance of all tele-callers, tele-marketers, phone executives, back-end support teams, offer designers and delivery feedback processes within your organization.

 

 

Advantages of this program:

 

• Knowing what matters most to the customers

• Confidence building for cold calling

• Devising the correct 'hot-calling' strategy

• Measuring the impact of tele-callers' behavior upon customers

• Winning a reluctant customer

• Giving a 'treat' to excited customer

• Sorting the calling list as per usefulness

• Managing through DND registries

• Remaining in control

 

 

What you will learn and takeaway?

 

• Ways to test the effectiveness of alternative sales pitches

• Focusing on the useful customer database

• Handling absurdity

• Communicating customer's importance for you

• Improvised sensitization about IVR play

• Future strategies from the customer feedback

• Projecting positivity out of the negativity